Timetables and useful information

When will my room be ready upon my arrival?

We guarantee that your room will be ready from 2pm. Therefore, in case of an early arrival the room might not be ready. If you wish to come earlier, please let us know the day before your departure and we will be please to accommodate you.

When should we leave our room the day of departure?

You can stay until 10.30 am. In case you want to leave later, you can leave your luggage at the hotel.

Is there a wi-fi connection?

Yes, it’s FTTH 2.5 Gbps fiber connection available for free within all hotel’s communal areas, in rooms and at the pool.

How can I pay for my holiday?

By credit card, debit card, wire transfer or cash.

At check-out, you will also settle the tourist tax, which amounts to €2.50 per night, per person, excluding children under 14 years of age. The tax applies for a maximum of 7 consecutive days and must be paid in cash.

Where shall I park if I come by car?

If you choose a Star room or a Superior room, the parking space is included in our garden. Otherwise, it will be rather easy to park outside of the hotel for free.

How far is the beach?

Approx. 400 meters. 6-7 minutes on foot, but if you want to speed things up, take a bike or our electric shuttle.

Do you have bikes for rent?

Yes, with and without seats, which are available for free. We only ask to return the key to the reception every time you hire one.

Do you have pushchairs?

Yes. If you need one during your entire stay, you must book it at the time you confirm your reservation. If you need it occasionally, you can take it as needed.

Do you have any arrangement for guests will celiac disease?

We do not have a menu for celiacs. Our buffet formula does not allow us to guarantee the total absence of contamination in the preparation of the dishes. Therefore we suggest to evaluate the chance of the stay based on the severity of the intolerances or allergies in your family. If you believe that these can be managed through the selection of the dishes present at our buffet, our head waiter will always be available to advise you on the most suitable options.

Can my child attend the mini club?

Of course, from 3 years of age onwards.

What do you cook for newborns?

We provide vegetable broth, vegetable soup and tomato sauce; then each mother will complement the dish by using the dedicated kitchenette.

Is there any children’s afternoon snack?

All afternoons from around 4.30 pm with fruit, focaccia and doughnuts prepared on the spot as well as stuffed croissants, wraps, bread and nutella.

Do you sell tickets for theme parks and how far are they?

Yes, we have tickets for all theme parks across the coast at discounted prices. Distances vary. You’ll get all the information at our reception desk.